Emergency Contacts & Key Numbers for Homebuyers
Critical phone numbers and resources you need during your real estate transaction. Print this page and keep it with your closing documents.
Emergency Contacts & Key Numbers for Homebuyers
This page is designed to be printed and kept with your closing documents.
Wire Fraud Emergency — Act Immediately
If you suspect wire fraud, every minute counts. Contact these numbers immediately:
Your Bank's Wire Fraud Department
Call the number on the back of your debit card
Request an immediate wire recall. Do not hang up until they confirm.
Your Title Company
Call the number from your closing documents
Never use a phone number from a suspicious email.
CFPB Complaint Line
1-855-411-2372
Consumer Financial Protection Bureau complaint hotline
See also: Stop Fraud 101 for full wire fraud prevention steps
Government Agencies
Consumer Financial Protection Bureau (CFPB)
Consumer complaints, mortgage questions, financial education
consumerfinance.govHUD Housing Counselor Referral Line
Free or low-cost housing counseling from HUD-approved agencies
hud.gov/counselingState Attorney General
File consumer complaints and report fraud in your state
Find your AG at naag.orgState Insurance Department
Title insurance rate questions, complaints, and regulation inquiries
Find your state department
Industry Organizations
American Land Title Association (ALTA)
National trade association for the title insurance industry
alta.orgMortgage Bankers Association (MBA)
Consumer mortgage education, rate data, lending industry advocacy (ALTA partner on RON)
mba.org/home-loan-learning-centerMISMO (Mortgage Industry Standards Org.)
Industry data standards subsidiary of MBA — publishes ALTA title and closing standards (shares MBA HQ)
mismo.orgNational Association of REALTORS (NAR)
Consumer resources, find a REALTOR, ethics complaints
nar.realtorUtility Setup
Schedule these for your move-in date. Most providers need 5-10 business days to activate service.
Electric & Gas
Contact your local provider
Search '[your city] electric company' or check with the seller for current provider info
Water & Sewer
Contact your city or county
Usually managed by local government. Call your city hall or public works department.
Internet & Cable
Compare providers at broadbandnow.com
Check availability at your new address before closing
USPS Mail Forwarding
Forward your mail at usps.com/move
Set up at least 2 weeks before your move. Costs $1.10 for identity verification.
Tax & Legal
County Tax Assessor
Search '[your county] property tax' to find your local assessor's office for tax rates and payment schedules
Homestead Exemption
File at your county courthouse or county appraiser's office. Can reduce your property tax by thousands per year.
My Transaction Contacts
Fill in your team's contact info. Save to your Closing Folder for easy reference.
